Privacy Policy

SteveAutoParts Inc. respects your privacy. This Privacy Policy explains what personal information we collect when you use SteveAutoParts.com, how we use it, when we share it, and the choices and rights you have. By using the site, you agree to the practices described below.

1. Information We Collect

We collect the following categories of information:

• Information you give us directly — name, shipping and billing address, email address, phone number, vehicle information (year/make/model), order history, and customer support communications.
• Payment information — credit/debit card numbers and billing details. Card numbers are processed by our PCI-compliant payment processor and are not stored on our servers.
• Information collected automatically — IP address, device type, browser, operating system, referring URL, pages viewed, time spent, and clickstream data.
• Cookies & tracking — see Section 4 below.

2. How We Use Your Information

• To process and fulfill your orders (including shipping, payment, and customer service)
• To create and manage your account
• To send order confirmations, shipping notifications, and other transactional emails
• To provide customer support and respond to your inquiries
• To send marketing emails (you can opt out at any time)
• To detect and prevent fraud, unauthorized access, and other illegal activity
• To improve our website, products, and services
• To comply with legal obligations

3. How We Share Your Information

We share personal information only as described below — we do not sell your personal information for profit.

• Service providers — payment processors, shipping carriers (UPS, FedEx, USPS), email delivery providers, analytics providers, and IT/hosting providers, all under contractual obligations to protect your information.
• Legal compliance — when required by law, subpoena, court order, or to protect our rights, property, or safety.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We use cookies and similar technologies for essential site functionality (shopping cart, login session), preferences, analytics, and marketing. We use Google Analytics to understand how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. Most browsers also allow you to refuse cookies or alert you when cookies are being sent — refer to your browser's help section for instructions.

5. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act give you the following rights:

• Right to know — request disclosure of the personal information we have collected about you in the last 12 months.
• Right to delete — request deletion of your personal information, subject to certain exceptions.
• Right to correct — request correction of inaccurate personal information.
• Right to opt out of "sale" or "sharing" — we do not sell personal information, but you may exercise this right by contacting us.
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise these rights, email us at support@steveautoparts.com with "California Privacy Request" in the subject line. We will verify your identity before responding.

6. Children's Privacy (COPPA)

Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. Parents who believe their child has provided personal information may contact us at support@steveautoparts.com.

7. Data Security

We use industry-standard security measures — including SSL/TLS encryption in transit, restricted access to personal information, and regular security reviews — to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

9. Marketing Opt-Out

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email we send, or by emailing us at support@steveautoparts.com. Transactional emails (order confirmations, shipping notices, etc.) will continue regardless of marketing preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes may also be communicated by email or a prominent notice on the site.

11. Contact Us

Questions or requests about this Privacy Policy? Reach us at:

• SteveAutoParts Inc. — Attn: Privacy Officer
• Email: support@steveautoparts.com

Prefer to write to us? Use our contact form and we will reply within one business day.